Is the Thailand Digital Arrival Card free?
Yes. The official Thailand Digital Arrival Card (TDAC) itself is free to obtain through the official Thailand Immigration channel. There is no Thailand Digital Arrival Card fee payable to the Thai authorities for the TDAC document itself when you complete it through that official route.
That distinction matters when people search for Thailand TDAC cost or Thailand arrival card cost. The document is free. What some travellers choose to pay for is help preparing and submitting the application.
You can complete the official TDAC yourself at no charge. You only pay VisaPal if you choose the assistance service.
For what information you need before applying, see the Thailand Digital Arrival Card requirements page. For the wider process, including timing, read the complete TDAC guide.
What does VisaPal charge for?
VisaPal is an independent travel-document assistance service. Customers are not paying the Thai Government and are not buying a government fee through VisaPal. They are paying for help with the Thailand Digital Arrival Card application.
That service covers:
- preparation of your TDAC from the details you provide
- review of the request before processing continues
- submission assistance through the official channel when your arrival date is eligible
- secure handling of your application information
- encrypted storage of sensitive details during processing
- customer support relating to your request
- email delivery of the completed TDAC
- Standard and Express processing options
Current service prices are shown before payment during the application flow. VisaPal does not invent or hard-code prices on this page. What you see at checkout is what you pay for the selected service level.
What's included?
When you choose VisaPal, the Thailand TDAC cost you pay is for the assistance package below, not for a government-issued arrival card fee.
Secure online application
Enter the passport, travel, accommodation and contact details needed for your Thailand Digital Arrival Card application in one guided flow.
Preparation and review
VisaPal prepares your TDAC from the information you provide and reviews the request before submission when your arrival date is eligible.
Submission assistance
When your arrival date falls inside the official TDAC window, VisaPal submits the application through the official channel on your behalf.
Encrypted handling
Sensitive application information is encrypted before it is stored and handled securely while your request is being processed.
Email delivery
Your completed TDAC is emailed directly to the address you provide once processing is finished.
Customer support
Support is available for questions about your VisaPal request, including booking timing and delivery of the completed document.
Sensitive TDAC application information is retained for no more than seven days from VisaPal submission and is then permanently deleted. How that data is handled is explained in the Privacy Policy.
Standard vs Express
VisaPal offers Standard and Express processing. Both options cover the same core assistance: collecting your details, preparing the TDAC, submitting it when eligible and delivering the completed document by email.
Standard
Designed for travellers who want reliable assistance without selecting the higher-priority option. Processing begins after successful payment and receipt of the required information.
Express
Intended for travellers who prefer higher-priority handling of their request once payment is complete and the application is ready to process.
Published processing times, where shown, are targets and not guarantees. Timing can also depend on whether your arrival date is already inside the official TDAC submission window, whether all required information is complete, and whether the official system is available. Pre-bookings accepted up to seven days ahead are held securely until they become eligible for submission.
Why use VisaPal?
VisaPal is useful if you want help preparing the form carefully, prefer not to manage the official submission steps yourself, or want the completed TDAC emailed to you after processing. It is optional. The official TDAC Thailand cost through the government channel remains free.
- a guided application focused on the details the TDAC needs
- clear separation between the free official document and the paid assistance service
- encrypted handling of sensitive information during processing
- Standard and Express options shown before you pay
- short retention of sensitive application data after submission
VisaPal does not issue visas, make immigration decisions or guarantee entry into Thailand. Service conditions are set out in the Terms of Use.
Frequently asked questions
Is the TDAC free?
Yes. The official Thailand Digital Arrival Card itself is free when completed through the official Thailand Immigration channel. VisaPal charges only for its independent assistance service, not for the TDAC document as a government fee.
Why does VisaPal charge?
Customers pay VisaPal for preparation, review, submission assistance, secure handling, encrypted storage during processing, customer support and email delivery of the completed TDAC. You are paying for help with the process, not for a government-issued arrival card fee.
Does VisaPal charge government fees?
No. VisaPal does not collect government fees on behalf of Thailand Immigration. The official TDAC is free. Any amount you pay VisaPal is for the assistance service only.
What happens after payment?
Processing begins after successful payment and receipt of the required information. VisaPal reviews the request and submits the TDAC when your arrival date is inside the official submission window. Pre-bookings are held securely until they become eligible. The completed TDAC is then emailed to you.
Do you store my card details?
No. Payments are processed securely through Stripe. VisaPal does not store your payment card number or CVC. See our Privacy Policy for how payment and application information is handled.
Can I get a refund?
Refund requests are considered individually. Refunds may be available in cases such as duplicate payment, where VisaPal cannot provide the purchased service, or where VisaPal agrees a refund is appropriate. Refunds will normally not be available once significant work has been carried out, the TDAC has been submitted, or the issue results from incorrect customer information. Full details are in the Terms of Use. Nothing in that policy affects any statutory consumer rights.
Ready to apply?
If you want help with your Thailand Digital Arrival Card, VisaPal prepares and submits the application securely and emails the completed document to you. Service prices are shown before payment.